Effective Date: 3/12/2025
By opting in to receive SMS messages from Sarah Rhoten Counseling (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Sarah Rhoten Counseling for appointment reminders, marketing messages, and general two-way communication about counseling services. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out. Message frequency varies depending on your use of the service. Sarah Rhoten Counseling reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Sarah Rhoten Counseling and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at counseling@sarahrhoten.com.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Patient-Initiated Communication:
If you initiate communication with us via text message, you are consenting to a text-based exchange, understanding that risks of potential unauthorized disclosure exist.
HIPAA Compliance:
We are committed to protecting your privacy under the Health Insurance Portability and Accountability Act (HIPAA). We will only send text messages that are in accordance with HIPAA regulations, and we will take all necessary steps to ensure the security of your protected health information (PHI).